F.A.Q

» Do you accept orders placed outside of the US?

We sure do! See the list below for all the countries we ship to! If you reside outside these territories, send us an email and we can tell you whether or not it is possible to ship to your country! Thanks!

» How is the shipping fee calculated?

This store operates on United States Postal Service (USPS) First-Class and Priority Mail rates; these rates are calculated based on the total weight of the order as well as which country the order is being delivered to. As of January 17th 2016, all shipping rates were increased by USPS.

Below is a chart for First-Class Package International Rates for international orders. Different countries have a different price groups. 

 Price Group  Countries
1 Canada
2 Mexico
3  Australia, Japan, China, South Korea
5 U.K, Germany, Finland, France, Israel
6 New Zealand, Malaysia, Singapore
Weight (ounces) Group 1 Group 2 Group 3 Group 4 Group 5 Group 6
1-8 $9.50 $11.75 $13.75 $13.25 $13.50 $13.25
9-32 $15.50 $20.75 $22.75 $22.25 $22.50 $22.25

 

Additionally, if EAT ART does not currently ship to your country and you would still like to order, simply contact us and we will invoice you on paypal! 

» What is this store's return and exchange policy?

Within 30 days of receiving the order, you may contact the store to see if you are eligible for an exchange or refund. Littlereddo is not liable for damage or loss of items during transit. Any damaged goods cannot be exchanged or be eligible for refund. Items must be in original packaging. Please note that the shipping fee cannot be refunded and customers are responsible for paying the shipping fee for exchanges and returns. Prints are not returnable!

» I am waiting on an order to be fulfilled but I want to add on to it. How do I do this?

Usually this occurs when the store has overlapping preorder deadlines. If there is something you want to add on to an existing order that is waiting to be fulfilled (i.e with a preorder item) then use discount code RED_COMBINE at checkout. This removes the shipping fee associated to a second order. Then just be sure to include the order number of the previous order you want shipped together with this subsequent order!

» How long will it take to receive my order? / When do you ship out?

EAT ART ships out orders twice a week, usually on Tuesdays and Fridays. Orders made on those days will be held and shipped on the next available shipping day. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 15 weeks. Note: This schedule only pertains to items currently available in stock in my store. If you preordered something, stock usually is available 1-2 weeks after preorder date ended. Please be patient!

» Will you ever sell so-and-so item again?

If you see an item that is no longer in the store or see something you want to see in the store, do not hesitate to contact EAT ART through email! We're always happy to hear your suggestions!

» Tracking number says the package was delivered but I never received it.

DISCLAIMER: Littlereddo and EAT ART is not liable for any lost packages delivered through United States Postal Service or any other third parties. Please check with your local post office first to see if they may have the package on hold first! Littlereddo cannot replace or offer a refund for missing orders.